Privacy Policy

Online Privacy Policy

Last Updated: December 18, 2025

Roell Painting Company (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Online Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit online forms, or communicate with us electronically, including via SMS text messaging.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number (including mobile number for SMS communications)
Mailing or project address
Project details, service requests, or estimate information
Any other information you choose to submit through our website forms or communications

We may also collect limited non-personal information, such as browser type, device information, and website usage data, to help improve website functionality and user experience.

How We Use Personal Information

Roell Painting Company uses personal information for legitimate business purposes, including to:

Respond to inquiries and provide estimates or services
Schedule, manage, and complete painting projects
Send appointment reminders, project updates, and service-related communications
Communicate via SMS or email when consent has been provided
Improve our services, website, and customer experience
Comply with applicable legal and regulatory requirements

SMS Communications and Consent

If you opt in to receive SMS messages from Roell Painting Company, we may send you project-related updates, scheduling information, reminders, and customer service communications.

SMS consent is not shared with third parties or affiliates.
Your mobile number and SMS opt-in information are used exclusively for communications directly related to Roell Painting Company services.

You may opt out of SMS communications at any time by replying STOP.

Sharing of Personal Information

Roell Painting Company does not sell or rent personal information. We may share personal information only in limited circumstances, including:

With trusted service providers that support business operations (such as scheduling, customer management, or messaging platforms), and only as necessary to perform those services
When required by law, legal process, or regulatory request
To protect the rights, safety, or property of Roell Painting Company, our customers, or others

All service providers are required to maintain the confidentiality and security of your information.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. While we take data security seriously, no online transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. You may unsubscribe from email communications or opt out of SMS messages at any time.